供应链 & 物流标杆
以更低的成本改善客户服务
Are you concerned about your business’ potential to keep up with the ever-increasing service expectations of its customers?
It matters—because logistics is a critical enabler of customer service, standards for which have never been higher than they are today—and they continue to rise.
更重要的是，虽然这似乎违反直觉， customer-service improvements can actually reduce your logistics costs. Our research has shown consistently that companies with best-in-class logistics performance operate at 大幅降低成本 比同龄人.
Your business can tap into savings—and profit gains—derived from customer service improvement, but first you have to know how your logistics operation currently measures up.
You need to understand how far you are from the best-in-class bar—and the only way to do that is through logistics benchmarking.
与新万博下载ios版的供应链聊天 & 位于悉尼的物流标杆咨询公司, 墨尔本, 布里斯班, 珀斯, 奥克兰, 今天的曼谷和越南.
新万博下载ios版的供应链 & logistics benchmarking consulting assignments have ranged across the world and include countries such as 阿根廷, 澳大利亚, 巴西, 柬埔寨, 中国, 埃及, 斐济, 香港, 印尼, 日本, 韩国, 老挝, 马来西亚, 蒙古, 新西兰, 巴布新几内亚, 菲律宾, 新加坡, 泰国, 阿拉伯联合酋长国, 联合王国, 美国 & 越南.
但是基准测试是困难的，对的?
- You need comprehensive data about your business’ 同行 and competitors
- It’s hard to talk companies into sharing their performance data
- 供应链有很多方面需要分析
- It’s not easy to select the right key performance indicators to benchmark
- 顾客对服务的期望一直在提高, 你的竞争对手肯定也在回应, 但哪些是最成功的, 他们是怎么做到的? 他们做得对吗? 你做对了吗?
- Perhaps your business is already in the upper echelons of logistics service provision, and you don’t even know it—or perhaps you have a lot of scope for improvement. 你需要掌握它，但是如何?
供应链 & 没有跑腿工作的物流基准
You can always embark on a benchmarking project, by following these steps:
- Identify the elements of your logistics operation that have the highest impact on performance.
- 研究你的竞争对手, 同行, or companies in other industries with similar supply-chain characteristics.
- Try to match your research results to KPIs that actually make sense for YOUR business.
- Use the benchmarking results and KPIs to determine your performance in comparison with the norms in your industry.
只有四个步骤，但它们 不是简单的.
或者，物流局可以帮你跑腿. In reality, we’ve already done it, so you can quickly and easily:
- Gain visibility of your supply chain’s performance against a vast database of 同行 and relevant companies, 在你的商业领域和其他领域
- Develop specific—not generic—key performance indicators to track and manage logistics performance in your business
- Connect with benchmarking peer groups for information sharing and to discuss ideas and best practices
- 访问新万博下载ios版大量的成本和性能基准kpi
- Receive periodic online snapshots of your logistics performance, benchmarked against a global array of companies in your industry or with similar supply chain characteristics
新万博下载ios版的基准服务组合是全面的, 从具体的建议和指导, 一直到深度, 端到端基准审核, performed by our 基准测试成功 specialists in collaboration with your team.
信任新万博下载ios版的公司
供应链标杆案例研究
快速消费品供应链改进-白色家电和电子产品
新万博下载ios版执行了端到端基准审计, 选择一个由21家公司组成的比较组, 与客户的供应链类似, 从1,数据库中有超过000家企业.
项目结果
- Our audit revealed a high standard of customer service performance, 使公司跻身行业前20%.
- The audit highlighted significant cost-reduction opportunities, sufficient to bring supply chain expenditure down from 10% of sales to just over 8%.
- These opportunities represented a total supply chain cost reduction of close to 20%.
- 新万博下载ios版和客户制定了一个计划, 根据审计结果, 优先考虑并获取已确定的利益.
揭示一家大型食品公司的隐藏机遇
此客户端, 一个食品销售领域家喻户晓的名字, required a supply chain performance review to highlight improvement opportunities.
新万博下载ios版的端到端基准测试审计, based on a comparative group of 42 companies with similar supply chains to the client’s, 从数据库中选择1,000 +供应链, 显示,总体, customer service performance was at a high level across all key metrics, 而且供应链成本已经很低了.
不过, hidden savings opportunities were found in some specific areas, 例如库存管理.
项目结果
- We identified opportunities to reduce supply chain costs by almost 11%.
- These savings were attainable with simple-to-implement changes in inventory management.
- 与客户一起, we developed and rolled out a plan to prioritise and capture the benefits identified in our audit.
近三十年的成功标杆
All our supply chain and logistics benchmarking activities are executed by our specialised operating division, 基准测试成功. You can take confidence in the following credentials of our unique team of benchmarking and KPI consulting experts:
- A long history of providing benchmarking services, since 1993.
- Extensive experience in benchmarking supply chains in around 20 industry sectors, 为政府, 组织, 和企业客户.
- 基准测试成功 is managed by experienced specialists in logistics benchmarking, KPI发展, 审计, 和性能改进.
- A database built up over several decades enabling unparalleled access to effective supply chain performance comparisons.
- The 基准测试成功 best-practice model has been applied to more than 800 supply chains around the world.
用15分钟的电话开始通往班级最佳的道路
You can learn more about our benchmarking products and services over at the 基准测试成功 网站, but if you’d like to discuss a specific project or talk about your business and its benchmarking needs, 新万博下载ios版很乐意在15分钟的电话中这样做, 在此期间新万博下载ios版将:
- 回顾你的现状.
- 确定要解决的主要问题.
- Advise which 基准测试成功 product(s) or service(s) might best fit your situation.
- 如果你选择让新万博下载ios版帮助你，请讨论下一步.
现在预订您的电话.
你在哪里见过新万博下载ios版
从今天开始改善客户服务并降低成本
和新万博下载ios版的供应链谈谈 & logistics benchmarking consultants today and take a first step towards benchmarking for improvement. Complete the form and we’ll contact you soon to discuss how we can help. 或者，你也可以打电话 +61 (2) 8212 9775 直接与销售人员联系或通过电子邮件联系 (电子邮件保护)